Terms of service

Welcome to Valliz.in, operated by Valli Electronics. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

1. About Us

Valliz.in is an online retail platform operated by Valli Electronics, offering a wide range of home appliances, kitchen appliances, electronics, furniture, and related products.

2. Acceptance of Terms

By visiting our website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy, Refund & Return Policy, and any other policies published on our website.

3. Eligibility

To purchase products from Valliz.in, you must:

  • Be at least 18 years of age or use the website under the supervision of a parent or legal guardian.
  • Provide accurate and complete information during registration and checkout.
  • Use the website only for lawful purposes.

4. Products & Pricing

We make every effort to ensure that product descriptions, specifications, images, pricing, and availability are accurate.

However:

  • Product images are for illustration purposes and may slightly differ from the actual product.
  • Product specifications may change without prior notice as updated by manufacturers.
  • Prices are subject to change without notice.
  • Errors in pricing or product information may occur, and Valliz.in reserves the right to correct such errors or cancel affected orders.

5. Order Acceptance

Submitting an order does not guarantee acceptance.

Valliz.in reserves the right to:

  • Accept or reject any order.
  • Cancel orders due to pricing errors.
  • Cancel orders due to stock unavailability.
  • Cancel orders suspected of fraud or unauthorized transactions.

If your order is cancelled after payment has been received, a full refund will be processed.

6. Payments

We accept secure online payments through approved payment gateways.

By placing an order, you confirm that:

  • The payment details provided are valid.
  • You are authorized to use the chosen payment method.

Valliz.in does not store your debit card, credit card, or banking credentials.

7. Shipping & Delivery

We strive to dispatch and deliver orders within the estimated delivery time.

However, delays may occur due to:

  • Manufacturer availability
  • Courier delays
  • Weather conditions
  • Government restrictions
  • Natural disasters
  • Other unforeseen circumstances

Delivery timelines are estimates and should not be considered guaranteed delivery dates.

8. Cancellation, Returns & Refunds

Order cancellations, returns, replacements, and refunds are governed by our Refund, Return & Cancellation Policy, available on our website.

Customers are encouraged to review this policy before making a purchase.

9. Manufacturer Warranty

Most products sold on Valliz.in are covered under the respective manufacturer's warranty.

Warranty service, repairs, spare parts, and replacements are provided solely by the manufacturer's authorized service centres according to their warranty terms.

Valliz.in acts as a retailer and does not independently provide warranty repairs unless specifically stated.

10. User Accounts

If you create an account on Valliz.in, you are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • Restricting access to your account.
  • All activities conducted through your account.

Please notify us immediately if you suspect unauthorized use of your account.

11. Intellectual Property

All content on Valliz.in, including but not limited to:

  • Logos
  • Product descriptions
  • Images
  • Graphics
  • Website design
  • Icons
  • Videos
  • Text
  • Software

is the intellectual property of Valli Electronics or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You may not:

  • Copy
  • Reproduce
  • Modify
  • Republish
  • Sell
  • Distribute
  • Commercially exploit

any website content without prior written permission.

12. User Conduct

While using Valliz.in, you agree not to:

  • Violate any applicable laws.
  • Upload malicious software or viruses.
  • Attempt unauthorized access to our systems.
  • Use the website for fraudulent activities.
  • Post offensive, defamatory, or unlawful content.
  • Interfere with website functionality or security.

Violation of these terms may result in suspension or termination of your access.

13. Reviews & User Content

Customers may submit reviews, ratings, and comments.

By submitting content, you agree that:

  • The content is truthful and based on your experience.
  • It does not infringe the rights of others.
  • It is not offensive, defamatory, obscene, or illegal.

Valliz.in reserves the right to edit, reject, or remove any content at its sole discretion.

By posting content, you grant Valliz.in a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and publish such content for promotional and marketing purposes.

14. External Links

Our website may contain links to third-party websites for your convenience.

Valliz.in does not control or endorse these websites and is not responsible for their:

  • Content
  • Privacy practices
  • Security
  • Services

Accessing third-party websites is at your own risk.

15. Limitation of Liability

To the fullest extent permitted under applicable law, Valliz.in shall not be liable for:

  • Indirect losses
  • Incidental damages
  • Consequential damages
  • Loss of profits
  • Business interruption
  • Loss of data

arising from the use of our website or products.

Our maximum liability shall not exceed the purchase price paid for the product giving rise to the claim.

Nothing in these Terms limits any rights available to consumers under applicable Indian consumer protection laws.

16. Indemnification

You agree to indemnify and hold harmless Valli Electronics, its directors, employees, partners, and affiliates from any claims, losses, liabilities, damages, costs, or expenses arising out of:

  • Your misuse of the website.
  • Your violation of these Terms.
  • Your infringement of any third-party rights.

17. Privacy

Your use of Valliz.in is also governed by our Privacy Policy, which explains how we collect, use, and safeguard your personal information.

18. Changes to Terms

Valliz.in reserves the right to modify these Terms & Conditions at any time without prior notice.

Any changes become effective immediately upon publication on this website.

Your continued use of the website after changes constitutes your acceptance of the revised Terms.

19. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in Tamil Nadu, India.

20. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Valli Electronics

Website: https://valliz.in

Phone: +91 85262 85262

Email: valliaudios@gmail.com

Business Hours: Monday – Saturday, 10:00 AM – 7:00 PM